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• BIGFOOTRC.COM automatically calculates shipping & handling fees based on total amount purchased. Some packages are considered oversize or overweight, which require additional fees. As the result, we reserve the right to adjust shipping & handling fees accordingly.
• We use a variety of shipment carriers. Since we charge flat rate shipping, we reserve the right to choose carrier. If you prefer special shipping method (i.e. next day air) please let us know in advance. Depends on the method chosen, additional fees might be required.
• Insurance is optional. We will not be responsible for lost or damaged merchandise during shipping if insurance is not purchased.
• S&H fees are non-refundable once the order is shipped.

PAYMENT:

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• For PayPal, we only accept payment with PayPal Confirmed address. Please use other payment methods if your shipping address is not PayPal Confirmed.
• Personal checks requires up to 2 weeks to clear. Do not pay by personal check if immediate shipment is desired. A $25 handling fee will be charged for any returned check because of non-sufficient funds.
• Do not send cash. We are not responsible for any cash payment lost in mail.
• We reserve the right to refuse receiving any payment that might be subject to fraud.

RETURNING:

• BIGFOOTRC.COM will accept merchandise for return that was purchased from us within 30 days of receipt.
• You must obtain a RMA# from us before returning your merchandise.
• The merchandise must be in new and unused condition and in its original packaging.
• Due to the high performance nature of the RC products we sell, there is no return on any electronic merchandise.

WARRANTIES:

• All warranties and guarantee's, including missing items, are handled directly by the original manufacturer of that item and should be sent to them, not BIGFOOTRC.COM.
• Please refer to manufacturer's warranty policy for more information.